+ 9
Hey Sololearn, During setup auto pay why money deducted? [ Solved ]
I was thinking of trying a 14 day trial with Google UPI to try to setup and 4200 rupees deducted even on its first day after the 14 date trial. I found it not good, I was thinking of trying a 14 date trial not purchasing a subscription. And i cancelled the subscription and still did not get refunded. Please resolve this issue, i am just a student so this money matters for me which sounds expensive.
![Errors Man [ Executed ] - avatar](https://blob.sololearn.com/avatars/7b2186d2-b068-41fa-be6c-323ab620be58.jpg)
18 Answers
+ 11
I filed a complaint with NPS, contacted Apna Sathi government service, and spoke with both the Google Pay and Google helplines.
After following the necessary procedures, I finally received a refund from Sololearn, to whom I had also sent multiple emails.
Therefore, please be aware that if you are considering a free trial, you might very well end up losing money due to what appears to be a phishing auto-payment system.
Exercise caution before providing your account, card details, and UPI PIN."
It's definitely important for people to be careful with free trials and to understand the terms and conditions, especially regarding automatic payments. Thanks for sharing your experience and the warning.
+ 8
Contact Google Play support directly to request a refund, as they manage billing for Sololearn. mention that you intended to start a 14-day free trial, but were charged ₹4200 immediately and cancelled right away
Use this link:-
https://support.google.com/googleplay and select "Request a refund"
+ 7
You can report to sl through [email protected]
As I see your amount has been deducted through the play store since you used google upi.
So the best option is contacting googleplay
Refunds for app subscriptions( especially purchased through via UPI ) are usually handled by Google play
Here is the link https://support.google.com/googleplay/gethelp
+ 7
Sololearn and Google Play both are not ready to say it's our responsibility.
So what exactly needed to do Alhaaz
+ 7
Glad you got your refund! Just so you know, SoloLearn doesn’t get the payment right away—it takes some time for Google Play to process everything before SoloLearn sees it. That might be why their response felt slow.
By ChatGPT- SoloLearn can’t directly control or refund payments made through Google Play. Since Google handles billing and subscriptions, any refunds have to be processed by Google Play’s system.
+ 5
Np 🙂. But it's better to contact google play
+ 5
𝕡𝕖𝕟𝕘𝕦𝕚𝕟 𝕔𝕠𝕕𝕖𝕣 🐧 I did, but they said something not match with refund policy so recommended to contact with developer team of that purchased from done.
+ 5
Okay hope you will get a refund soon
+ 4
Ok thank you both of you, I have sent an email to the developer team of sololearn. Well let's see what will happen.
+ 4
I think, the issue seems related to a Google Play subscription rather than SoloLearn. I hope you get a refund🙏
+ 3
Glad you got refund 😃
+ 2
Why the python is not used to make big big logic equipments?
+ 2
Errors Man do these:-
i) Go to Google Play Order History > Find Sololearn charge > Click “Report a problem” > Select “I didn’t mean to buy this” > Request refund
ii) Email [email protected] with your receipt and explain you were charged during the free trial
iii) If no refund, contact your bank/UPI to dispute the charge
+ 1
I am 12 of a age but I am learn code language of c
0
Bonsoir
0
Hi Sololearn, I chose the 14-day trial but ₹4200 was charged on day one. I’ve cancelled it—please refund as I’m a student and this amount matters.
https://bet-pkr.cc/
0
Hello
Often have questions like this?
Learn more efficiently, for free:
Hot today
I am helloooo
2 Votes
Disappear
0 Votes
About delete
1 Votes
Outputting a method, Java
0 Votes
Pls help
0 Votes
I need creat sample calculator?
0 Votes
Java project
1 Votes
I can’t find my code
0 Votes
Back Button
0 Votes